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Terms and Conditions

Retail

Benoit’s Design Co. Retail Return Policy

Benoit’s Design Co. items are handcrafted and made to order. Glassware and Wall Art are made to order and cannot be returned or exchanged. All other items in our store must be returned to Benoit’s Design Co. within 14 days of receipt for a full refund in the original form of payment, excluding shipping costs. All items must be unused and in original condition, and returned in original packaging. Returns postmarked after 14 days of receipt of the merchandise will not be accepted. Customers will be responsible for return shipping costs unless the item is damaged or defective. Custom orders and sale items cannot be returned.

Our items are packaged securely with special care and love from our studio. If your purchase arrives damaged or defective, please contact us within 3 business days. We will set up a return for the damaged item and arrange for a replacement.

Please return the item(s) with your original receipt in the original packaging. Please provide your reason for your return as we strive to provide high quality products and service. Your feedback is important to us. You may want to consider using a trackable shipping service or purchasing shipping insurance.

Please ship your package to:

Benoit’s Design Co.

12 Rochester Street
Westbrook, Maine 04092

Once your return is received and inspected, we will send you an email notification. If the items are in the original condition, we will process your refund or exchange. We do not refund shipping costs. Your return will be processed in 10 business days. If the items do not meet our return policy requirements, we have the right to deny any return or exchange. If you have any questions about requesting a return, please contact us at hello@benoitsdesign.co. or call 207-887-9609.


Wholesale

Benoit’s Design Co. Wholesale Policy

Benoit’s Design Co. items are handcrafted and made to order. All PO’s received will be acknowledged and scheduled for production. Our office will notify you of the production start date and request additional confirmation of your order details (quantity, color choice and sizes). Changes should be made at this time prior to production. Once production starts, we do not accept changes to the PO.

Wholesale orders cannot be returned unless the product is damaged or defective. Our items are packaged securely with special care and love from our studio. If your order arrives damaged or defective, please contact us within 3 business days. We will set up a return for the damaged item(s) and arrange for a replacement.

Please return the item(s) with your original receipt in the original packaging. Please provide your reason for your return as we strive to provide high quality products and service. Your feedback is important to us. You may want to consider using a trackable shipping service or purchasing shipping insurance.

Please ship your package to:

Benoit’s Design Co.

12 Rochester Street
Westbrook, Maine 04092

Once your return is received and inspected, we will send you an email notification. If the items are in the original condition, we will process your exchange. We do not refund shipping costs. Your return will be processed in 10 business days. If the items do not meet our return policy requirements, we have the right to deny any exchange. If you have any questions about requesting a return, please contact us at hello@benoitsdesign.co. or call 207-887-9609.

Thank you for your business!

Our Team

Christina Benoit

Christina Benoit
Creative Director

After graduating from Savannah College of Art and Design with an interior design degree Christina moved to Maine from Florida. Christina and Greg founded Benoit’s Design Co in 2014 while working in the interior design community. She joined Greg in 2018 as Creative Director of the brand. A daughter of two crafters she learned to love working with natural materials and exploring new mediums. If you don’t find her working in the studio, she can be found on Casco Bay, exploring nature, or on a crafting adventure.

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Greg Benoit

Greg Benoit
Founder

Greg graduated with a BFA in industrial design from SCAD and moved back to Maine in 2011. He began his design career as a product designer for a national outdoor retailer. After having a life altering event in 2013 he and Christina decided to found Benoit’s Design Company in Westbrook Maine. Greg realized life is precious and wanted to design products that connected to the adventurer within everyone. He grew up in very active family who spent summer on the water and winter in the mountains. Any chance he can get he loves to travel and experience new cultures. If he doesn’t have projects up to his eyeballs than he is spending time with family and friends, dishing up something new in “Greg’s dirty kitchen”, or cleaning the dust off the shop dog, Walter.

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Justin Gonyea

Justin Gonyea
Designer

Justin is a creative professional and avid family man. He enjoys communicating visually and solving problems with design. Prior to joining Benoit's Design Co. Justin spent the last ten years as a high school art and design teacher in Burlington, VT. He has traveled to every state in the continental United States (in one road trip), made a horror movie with a bunch of teenagers and holds a current "personal best" record of 54 raw oysters on the half shell in one sitting. When Justin isn't creating in the studio you can find him and his family grilling, hiking, camping, skateboarding or just exploring Maine. Or, you know, trying to eat more oysters.

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Karen Stanhope

Karen Stanhope
Administrator

Karen had a long, successful career in Corporate America and retired after 35 years to search for a position that she could be passionate about and still utilize her Administrative, Project Management and Accounting skills. When not working, Karen can be found attempting to run, bike and swim as she trains for the Tri for A Cure event held annually by the Maine Cancer Foundation, or experimenting in the kitchen, cooking or baking new recipes to test on her family and friends. Karen enjoys traveling to the Caribbean islands with her husband to escape the Maine winter, if only for a brief time, each year.

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Why Benoit Co

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